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Shipping from United States

Processing time

1-7 business days

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

• Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns, exchanges, and cancellations

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Questions about your order?

Please contact me if you have any problems with your order.

Privacy policy

At Goldhill Jewelry, we take pride in providing high-quality jewelry and exceptional customer service. We want you to be completely satisfied with your purchase. To ensure a smooth shopping experience, we have outlined our return policy below:

1. 90-Day Quality Guarantee:
We stand behind the craftsmanship and quality of our jewelry. All items are covered by a 90-day quality guarantee from the date of purchase. If you encounter any issues with the quality of your purchase within this period, please don't hesitate to contact us.

2. Custom and International Shipments:
Please note that returns are not generally accepted for custom, made-to-order jewelry or international shipments. Our made-to-order pieces are specially crafted to your specifications, and international shipments may involve additional complexities. However, if you have any concerns or queries, we are always here to assist you, so feel free to reach out.

3. Returns for Pre-made Jewelry:
We gladly accept returns for pre-made, ready-to-ship jewelry. If for any reason you are not completely satisfied with your purchase, you have the option to return the item.

4. Initiate Return via Etsy Messages:
To initiate a return, please contact us through Etsy messages within 7 days from the date of delivery for U.S. based orders. This timeframe ensures a fair process and allows us to process your return efficiently.

5. Condition and Packaging:
For the return to be eligible, the item must be in mint condition, without any signs of wear or damage. Additionally, please ensure the item is returned in its original packaging to protect it during transit.

6. Restocking Fee and Shipping Fees:
Please be aware that a small restocking fee may apply to cover handling and processing costs. Original shipping fees are non-refundable.

7. Reimbursements:
While we strive to provide top-notch products, if the fault is ours, we will happily reimburse you for the return shipping costs and offer a full refund for the item.

8. Handcrafted with Care:
At Goldhill Jewelry, each piece is meticulously handcrafted with high-quality materials, designed to stand the test of time. Our commitment to excellence is reflected in every jewelry creation, and we are confident you will love your purchase.

If you have any questions or concerns about our return policy or your order, don't hesitate to get in touch. Your satisfaction is our top priority, and we are here to assist you throughout your shopping journey.

Thank you for choosing Goldhill Jewelry - Where Elegance Meets Craftsmanship ♡